Privacy Policy

1. Introduction

Welcome to Epilator.com.au ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epilator.com.au (the "Site").

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via email

This information may include your name, email address, and any other information you choose to provide in your message.

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and your visit, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on each page
• Date and time of your visit
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our Site. Cookies are small data files stored on your device that help us improve your experience and our services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Site
• Responding to your inquiries and communication
• Sending newsletters and marketing communications (with your consent)
• Analysing usage patterns to improve our content and user experience
• Detecting and preventing fraud or security issues
• Complying with legal obligations

4. Amazon Associates Programme

Epilator.com.au is a participant in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. As an Amazon Associate, we earn from qualifying purchases.

When you click on Amazon affiliate links on our Site and make a purchase, Amazon may collect information about your transaction. This data collection is governed by Amazon's Privacy Policy, which we encourage you to review.

We do not receive any personal information about you from Amazon. We only receive aggregated, anonymous data about clicks and purchases made through our affiliate links.

5. Third-Party Services

Our Site may contain links to third-party websites, including Amazon Australia. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

We may use third-party services for:

• Analytics: Google Analytics to analyse website traffic and usage
• Hosting: Web hosting services to store and serve our Site
• Affiliate Tracking: Amazon Associates programme for tracking referrals

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 2 years unless you request earlier deletion.

8. Your Rights

Under Australian privacy law, you have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information in certain circumstances
• Opt-out: You can opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Users

Our Site is operated from Australia and is intended primarily for Australian users. If you access our Site from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located and our central database is operated.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: hello@epilator.com.au
• Contact Form: Contact Page